R & S Lucky Nails - Long Beach, New York

Miyalyn Arellano

Yeah this place absolutely earns the reviews it has. It's a 3 star salon. Pedicure started 40 minutes after the scheduled appointment time. The language barrier caused several communication errors. Everything is an add-on for a very steep upcharge, though their base costs are pretty cheap. Staff is not particularly helpful. I got a few scrapes from the technician being a bit rough. The pedicure itself came out fine.

Yana Squeri

Absolutely worst pedicure and service of all time! The lack of basic effort, desire to do a good job and friendliness is hard to express in words. Started with the obvious displeasure on her part that I took more than a minute to pick the color even though the place was empty and few girls were doing nothing when I arrived. . It went downhill from there. It was a make believe pedicure. I don’t know how else to explain it. She went through every motion without actually doing them.. if that makes any sense. Clipped few nails..if she filed them, I did not notice..they look all crooked…then she attempted to cut the cuticles. Staring with the big toe. She went too deep on the first clip and instead of cutting all the way through before pulling, she yanked at the skin and my foot jerked from the unexpected pain. The cuticle was still half attached and the skin started to bleed. She looked up, annoyed, and instead of saying “sorry” asked if I actually wanted the cuticles cut. She was looking at me as if i did something wrong. I was speachless. I said yes please, but that hurt. She smirked like as if the blood and pain is something that is to be expected. She then proceeded to do the rest of the toes taking few clips here and there. It was a way of letting me know that she was not going to really cut them if I am not going to behave. The following pumice stone scrub was an even bigger joke. She barely touched the skin. It was a scrub without any actual scrubbing. Two barely felt strokes over one of the toes, half a stroke over others, few over the middle of my sole and none over the heals which is where most of the dead skin is, obviously. Now, my heals are pretty bad and I never expect that the regular pumice scrub will get rid of all the dry skin, but she literally did not even attempt to touch them. It was absolutely ridiculous. I should have said something right then and there, but I hate any kind of confrontation. She still had the soap front the pumice stone on her hands to which she added the massage lotion and we were off to the so called “massage”. The “massage” seemed to take the right amount of time, however, there was no actual massage there. She was basically spreading the lotion around, applying zero pressure or effort. I felt like the biggest sucker sitting there pretending to be receiving a real service. It really felt like a spit in the face. I wish I had the type of personality to speak up then and there, but I keep hoping instead. Even though I came in to get both a pedicure and a manicure, I decided pedicure alone was enough humiliation. I paid the girl at the front desk, who I believe is the owner, and left a 16% tip for the pedicure girl. Then I muscled up the courage to tell the owner that the pedicure was one of the worst I have ever had. I guess I was hoping she would do or say something that would allow me to return there in the future. Not only did she not respond in any way, she did not even look up at me. She could care less and that unfortunately to me became the absolute worst part of it all. The biggest spit in the face. I understand they work for minimum wage and that not every girl that works there will always do a great job. I am sure there are people that have had a positive experience there. I did have a decent experience there few times as well with Ivy. But the fact that the owner is so sanctimonious and rude is unacceptable…let’s even assume that the service was great and I am an unreasonable consumer. This is a neighborhood salon. We are, collectively, the source of her income and well being. How can she be so ungrateful for all the business she gets and treat anyone that walks through that door with what appears to be pure destain. It’s beyond me. Instead of supporting a business that acts like they are doing you a favor, let’s be selective and give our business to those that show us some basic level of appreciation and desire to do the best they can. Take a look at the pictures! I think they speak for themselves.

lori Smith

Nasty people . I left and my skin has been itchy for two days . They actually yelled at me and the worst powder gel mani and pedi ever . DIRTY don’t let the fancy exterior fool you !

Theresa

I have been going to this place for years and would love to speak to the owner. When my husband was buying me $500 gift cards I had no problem getting any appt. The technicians there are wonderful especially Lisa and Lilly! But the woman who runs it is horrible. Now when I call for an appt a week in advance, she says “ call next week, can’t schedule ahead of time” and when I call the next week there is nothing available. Myself and several friends who frequently went there monthly spending up to $200 have all left in search of better customer service. It is a shame the owner is not present and doesn’t know how many local customers he has lost.

tish wright

Today's visit wasn't a great experience! I had an 11:00 appointment wasn't taken until 11:30am. Waiting is not an issue if you just let me know you're running behind schedule .however the woman in charge Nina has been very short and rude my last few visits I thought it was just me but when I read the reviews I see it's not just me.. moving forward I will take my $125.00 every two weeks where it is appreciated.

Julie Grant

Absolutely horrible job! I came here last Saturday for a gel manicure and regular pedicure. By Sunday my pinky nail broke from putting my hand into a diaper bag to retrieve a diaper. I went back Monday morning and I asked them to fix the nail and also asked if they could put a tip on since it broke not even 12 hours later and I have had long nails for years. I was told it would be $5. When I pushed back I was told "your nail, your problem." I was pretty enraged since I get my nails done every 2-3 weeks in England where I actually reside and they NEVER BREAK. I told them just to fix the nail by repainting it with gel and I left. fast forward to a week later and my nails on my left hand have now broken to nubs and the polish on my toes have chipped. I have never seen anything like this in my life. I will never return to this dump the next time I'm in Long Beach visiting my parents. absolutely horrible job and it cost me $61 + tip!

Amy O

I wouldnt come back here-
It was rushed and even though i got the most expensive spa pedicure they didnt really take their time -and i was there two hours before close.

Also the woman messed up the two big toes. She applied an oil over the polish and then had me dry them under heat. Well they dried all wrong and messed up and they said they didnt have time to fix and id have to come back tomorrow. No sorries / apologies offered

The worst part of it was that they were not warm, welcoming or friendly. It’s not a place i would come again- quite disappointed. You want to feel relaxed and valued and pampered a bit. This was not that.

StrengthxBeauty Hair Care

I don't get the bad reviews...?!?! I am also a hairstylist and in the business and I think this is by far the best nail salon in LB. Clean and modern, comfortable pedi chairs, awesome foot massage.
I usually see Nina or Lisa and they are both fantastic, but anytime I've popped in without an appointment and had to see someone else they were fine too. I love it! - Lisa A.