Erwin Hymer Centre Travelworld - Stafford

Rick Mai

Die Mitarbeiter sind sehr freundlich. Ich fahre immer wieder gerne dahin

Michael Gruber-Weiß

Sehr nettes und gastfreundliches Personal
Ich fahr immer wieder gerne dort hin

giuseppe gavioli

Se ci fossero state 6 stelle le avrei date. Hanno salvato il nostro lungo viaggio dall'Italia alla Scozia. Abbiamo avuto una perdita d'acqua importante all'impianto idraulico del nostro Grand Canyon S 4x4. Subito ci hanno detto che avremmo dovuto attendere un po', perché non avevamo appuntamento ed avevano altri mezzi da lavorare, invece alle 10,00 lo stavano già controllando e riparando. Alle 12,00 ce lo hanno riconsegnato, riparato e lavato. Ringraziamo tutto il personale per la gentilezza e professionalità. Ora, per quanto riguarda il costo orario, noi riteniamo che un servizio del genere, che comprende: l'accoglienza del cliente, la sua permanenza in luoghi curati, puliti, forniti di tutto il necessario (bevande calde, fredde, biscotti ecc.), e non ultima, la professionalità che comprende anche la conoscenza di mezzi del genere (che vi assicuro non è da tutti), sia del tutto giustificato ed in linea con gli oggetti che trattano. Grazie ancora!!

Alistair Flood

Perfectly located at junction 14 on the M6, we had a water issue and arrived unannounced without a booking …… Beth from service took the time to speak with us on her way in before they’d even unlocked the doors. She then managed to get the service guys to take a look and two hours later the tap was changed and we were back on the road …. EXCELLENT service all round, they even provided complimentary beverages and biscuits in a customer lounge overlooking the show room while we waited …… the only reason it doesn’t get 5 stars is the £160 per hour labor rate ! Everything else was 5.

Mcgee

I'm writing this review to warn potential buyers about my extremely negative experience with Travelworld. After purchasing a camper from them, I was met with a shocking level of after-sales service.

Their communication is abysmal. Phone calls go unanswered, emails are ignored, and promises are broken. When I finally managed to get through to someone, I was met with a lack of interest and a general dismissive attitude.

I encountered numerous issues with my camper, but trying to get them resolved was a frustrating ordeal. It felt like I was dealing with a company that simply didn't care about their customers.

I strongly advise anyone considering buying a camper to look elsewhere. Save yourself the headache and frustration by choosing a company that values customer satisfaction.

David Burton

Great recent experience with Travelworld having my Hymer ML780 motorhome yearly habitation service and mot. Hannah in the service department was brilliant from dropping the vehicle off to collection. All was perfect and since buying my brand new motorhome from Travelworld four years ago I have only ever had top class service and attention from very nice people. Thank you.

Travelling With Crowsfeet

The service from our Sales Executive Karl Hudson during the later stages of the pickup journey was excellent. Karl was very thorough and kept us in the loop as we travelled through Asia from Australia. His assistance through a difficult period of getting insurance was very helpful. We are sure, without his help, there would have been no Hymer for us. The handover with Jason was also very helpful and professional for newcomers like us. All of our questions were answered and the walk through very insightful. Our experience, as first time motorhome buyers was exceptional.

P Beb

Wow an Aladdins cave for Campervans and Motorhomes.
We went specifically for the Hymer Grand Canyon S Crossover and wasn't disappointed. What an Amazing Campervan perfect in every way, every box ticked on our wishlist. It was so chilled the atmosphere the staff we was left to wander about and look inside and out the Amazing Campervs and and Motor Homes on display at our leisure. We hope to go back very soon to order our Grand Canyon S Crossover. Can't Wait.